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Business Analyst

Location: Mississauga, ON, Canada
Job # 9910657
Overview of Position:
Reporting to the Director, Quality and Analysis, this hands-on technical position is responsible for testing surrounding various aspects of Cardtronics’ production switching processes, and back-office infrastructure, including, but not limited to: transactional payments processing, card production activities, settlement and reporting, mobile payments processing, and various ABM-related activities. This position involves participation in cross-functional projects, the testing, certification and implementation of new financial institution clients on the switching platform; day-to-day operational and support activities, and the documentation of test cases, processes and procedures particular to client certifications and implementations.  
Experience & Skills:
  • 24/7 high-availability systems environment        
  • Online Transaction Processing environments
  • EMV, ATM, Banking/Payments industries
  • Mobile Banking technologies
  • Mission-critical systems
  • Quality Assurance
  • Technical Certifications
  • Systems and Data Conversions/ Migrations
  • Client Implementations
  • Training / Knowledge Transfer – clients and colleagues
  • Documentation - requirements, processes, procedures, end-user materials
  • Client-Facing Software Testing
  • Bug/Defect Management
  • Reporting and Settlement systems
  • Microsoft Office suite of applications
Core Competencies:     
  • Excellent written and oral communications skills
  • Excellent planning, organizational and time-management skills to handle multiple and competing priorities
  • Ability to work well independently and in a team environment
  • Attentive to detail
  • Well-developed analytical, critical thinking skills and ability to exercise sound Judgement to solve problems
  • Well-developed interpersonal and relationship building skills
  • Highly motivated and results oriented
  • Ability to develop and document processes and procedures
  • Flexible, adaptable and able to learn quickly
  • Demonstrates initiative, innovation, and high integrity
  • Strong technical aptitude
  • Quality Assurance practices & principles
Specific Responsibilities
•             Client-facing testing and host banking system certification activities
•             Network and Gateway certifications and implementations
•             Test planning & certification processes
•             Process documentation
•             Requirements elicitation and documentation
•             Participation in cross-functional projects and work initiatives
•             Third-tier technical support of Production issues
•             Fulfilment of client-initiated work requests
•             Creation of test scripts and plans
•             Adherence to change management protocols
•             Utilization of simulators and ATMs
•             Execution and validation of card production jobs and processes
•             Other duties as assigned
Overview of Company
Cardtronics is a full-service provider of innovative payment processing and ATM managed solutions. We provide best-in-class ATM, POS, and transaction processing services to financial institutions, corporations and government, and major retailers across Canada.
Become part of a team of top professionals poised for significant growth and receive a competitive compensation package including benefits and a company matched RRSP plan, as well as an employee assistance program.

Cardtronics is an equal opportunity employer.
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