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Service Technician

Location: Vancouver, BC, Canada
Job # 9986605
Cardtronics is a global company, bringing its unique knowledge and ATM operating platform to consumers around the world, from Australia to North America. As a business, Cardtronics places an emphasis on being the innovation and service leader in each of our markets, improving cash access for everyone while providing important benefits for the retailers and financial institutions that make up our client portfolio.  As we continue to grow our portfolio into new markets, you will be joining at an incredibly exciting time and the opportunities to progress are defined and achievable.  You may not recognize our name but chances are you will have used our ATMs
 
SUMMARY
 
Reporting to the National Operations manager, the successful incumbent would be responsible for ATM staging, installs, removals, repairs and related tasks to support the team and regular business operations.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
 
  • ATM staging, installs and removals
  • Loading and transport of ATMs to and from sites
  • Troubleshooting and repairs in the field
  • Maintaining of on-board part inventory
  • Documentation and processes related to the ordering and movement of parts
  • Proper recording of serials numbers and hardware information
  • Care and control of company vehicle and ensuring maintenance is up to date
  • Clean and re-decal ATMs in the field, applying new branding and installing and promoting signage
  • Communicate and resolve issues with merchants while at site
 
 
 
SYSTEMS INVOLVED
  • MS Office
 
 
SUPERVISORY RESPONSIBILITIES:
No
 
 
EDUCATION, EXPERIENCE & REQUIREMENTS:
  • Excellent communications skills
  • Strong customer service Skills
  • Basic Computing Skills, networking, MS Office
  • Organized
  • Punctual
  • Good driving record
  • Physically fit – able to lift 45 kg (100lbs)
  • Flexibility to allow for out of town travel and overnight trips
  • Flexibility to work within on-call rotation
  • Ability to work unsupervised
  • Professional appearance 
     
    This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
     
    All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
     
    This document does not create an employment contract, implied or otherwise.
     
    Cardtronics is an equal opportunity employer.
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